GRI 403-2 Hazard identification, risk assessment, and incident investigation
Bracell has an Occupational Health and Safety Management System (OHSMS) in place to identify potential hazards, assess risks, and implement proactive safety measures across both routine and non-routine activities.
Risk and hazard assessments, aimed at protecting people, the environment, assets, and business continuity, are conducted by the Process Safety, Emergency, and Business Risk Management teams, which are part of the Occupational Health and Safety Department.
Health and safety performance indicators are monitored by the Health & Safety team, which presents performance metrics to all departments in monthly meetings, and to the Board and Management in bi-weekly occupational health and safety meetings.
Programs, processes, and practices for risk assessment and accident investigation
We employ specific tools and programs to identify and assess risks, as outlined in the table below.
Hazard Reports | Hazard Reports are issued for all employee roles and tasks. Risk assessments are carried out by a specialized firm using appropriate methods that are compliant with current legislation. |
Workplace Environment Condition Reports (LTCAT) | These reports identify areas eligible for hazard bonuses and that require enhanced risk control measures. They also inform action plans that guide prevention efforts. |
Risk Management Program (PGR) | The purpose of this program is to identify risks and design measures to control and prevent them (collective protection equipment, administrative measures, training and personal protective equipment). |
Rural Occupational Risk Management Program (PGRTR) | Through this program, we identify, assess, and manage occupational risks in our forestry operations. |
Worker protection policies and processes | To shield workers from retaliation, Bracell has policies and processes in place to prevent intimidation, threats, or actions that could negatively impact employment or the workplace environment, such as termination, demotion, loss of income, punishment, and any other unfavorable treatment. |
Right of refusal | All employees have a right to refuse to perform a given task if they feel unsafe, by completing the right-of-refusal field in the Work Clearance form. |
Sempre Alerta and Safe Behavior Program | We have two behavioral programs supporting our goal of achieving zero incidents: Sempre Alerta (“Always Alert,” with a focus on our forestry and mill operations) and our Safe Behavior Program (with a focus on mill operations), both designed to preventively achieve continuous improvement in our safety culture. |
Prevention cards | All employees are issued a prevention card containing a list of ten self-assessment criteria, which they must carry with their badge. This card reminds employees of their right to refuse unsafe work, allowing them to stop the task in the event of any unsafe condition, immediately notify their supervisor, and only resume work once the risk has been neutralized or eliminated. The right of refusal is also included in each employee category’s collective bargaining agreement. |
Internal Accident Prevention Committee (CIPA) | Bracell has a continuous improvement subcommittee within CIPA that documents safety actions implemented and their practical outcomes. |
Accident Prevention Week | A week dedicated to improving employees’ understanding of operational and occupational safety procedures, as well as safe behavior. |
Accident and Incident Investigation | When accidents or incidents occur, the root causes are investigated and analyzed with the participation of managers, department heads, the Occupational Safety team, the Internal Accident Prevention Committee (CIPA), and those directly involved. These investigations, conducted in accordance with internal safety procedures, aim to identify the root causes, implement actions to address them, and document lessons learned to prevent recurrence. |
Root Cause Analysis | All accidents and incidents are logged and investigated using Root Cause Analysis (see Occupational Safety Inspection Reports (RIST). |
Occupational Safety Inspection Reports (RIST) | Occupational Safety Inspection Reports (RIST) serve as an internal audit tool covering Safety, Health, and Environmental issues. These reports cover 199 compliance items, including NR-1, NR-31, NR-12, and required training, and are prepared on a regular basis by Occupational Safety employees to ensure compliance and operational improvement in forestry operations. As a preventive measure, performance meetings are held both by department and company-wide, where inspection results are presented and action plans are developed to address the findings identified by the Occupational Safety team. |
Occupational Health Surveillance Program | Bracell identifies and maps all workers according to their roles and work locations, as well as the occupational risks to which they are exposed. We also keep records of preventive medical examinations conducted to protect employee health, including their frequency. Our Occupational Health and Safety Management System covers all workers, including contractors. |
RADAR – Administrative Disciplinary Rules and Restorative Actions | These rules are designed to embed operational discipline and safe behaviors in Bracell’s mill and forestry operations. In addition to strengthening the safety behaviors of everyone who interacts with our operations, RADAR also establishes a more transparent and fair approach to recognizing good safety practices, as well as a no tolerance stance on unsafe conduct that is liable to cause accidents in our operations. |
Process Quality Assurance and Training
We provide employee training to ensure occupational health, well-being, and safety processes and tools are effective (learn more under GRI 403-5 Worker training on occupational health and safety). In this context, we carried out the following:
- Training on regulatory standards and operational procedures (read more under GRI 3-3 Talent Acquisition, Development and Retention)
- Oversight of the onboarding process for new employees and ongoing training
- Regular safety audits conducted by the Occupational Safety team to identify areas needing to be addressed and to improve management practices and processes
- Safety certification for specific tasks, such as working at heights and in confined spaces.
Monitoring and continuous improvement
Process outcomes are reviewed and presented in monthly meetings of departmental safety committees and the Master Occupational Safety Committee, ensuring the system is continuously reviewed and improved.
Accidents and incidents are investigated using Bracell’s internal Root Cause Analysis procedure (PS023-05), which was updated in 2024 to include improved methodology and behavioral analysis.
A Safety Performance Index (IDS) tracks safety indicators by department and supports safety management.
Communication channels and worker protection
We provide formal channels for employees to report hazards and unsafe situations, ensuring protection from retaliation:
- IDS – a tool whereby employees can report risk situations, which are addressed by the safety team
- Whistleblower Hotline (Contato Seguro) – ensures confidentiality and protection against intimidation or penalties (read more under GRI 2-25: Processes to remediate negative impacts)
- Sempre Alerta program (PST033-05) – enables workers to exercise their right to refuse unsafe tasks, without fear of retaliation
- Internal policies and processes to ensure that safety-related reports do not result in negative impacts on employment or the employee’s professional standing.
In our Bahia operations, we have implemented a program, called OPA (Observe, Plan, Act), to encourage employees to report risk conditions and adopt a “see and act” approach. Reports are managed by the relevant departments and discussed in daily management meetings, ensuring effective corrective action is taken and fostering a continuous safety culture.