UNGC Principle 2: make sure that they are not complicit in human rights abuses

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GRI 3-3: Management of material topics: Community engagement and local development

Building close and transparent relationships with local communities is a top priority for Bracell. Among our core values is supporting the communities where we operate and helping to drive local development. We believe that for any operation to be good for Bracell, it must first be good for the community.

To this end, our operations follow procedures and control mechanisms that are part of our management system, with a focus on mitigating the risks and impacts of our forestry, mill, and logistics operations. We also carry out long-term structured projects through Bracell Social, with clear goals and targets focused on promoting entrepreneurship, education, and well-being in local communities—as part of our Bracell 2030 commitments.

Our approach to stakeholder engagement includes informing communities and neighbors near our forestry and mill operations about the actual and potential impacts of our operations. Initiatives are structured around open communication with stakeholders and the following goals:

  • Inform neighboring communities about upcoming forestry operations in their vicinity, including potential risks and both positive and negative impacts from these operations
  • Strengthen our relations with communities and neighbors
  • Enhance communication with our communities and neighbors
  • Contribute to strengthen initiatives and increase responsiveness to requests from local communities
  • Identify, prevent and minimize potential impacts caused by operations on these communities and neighbors
  • Mitigate the risk of potential community issues that could affect our operations
  • Address inquiries and concerns regarding operational aspects and the company as a whole.

Bracell’s Integrated Management System (IMS) includes a standard, available to all employees, on relations with traditional peoples and communities.

The standard outlines criteria and requirements for establishing an integrated management process for engaging with communities neighboring Bracell’s forestry and mill operations. It also contains guidance on relations with traditional peoples and communities, in compliance with applicable laws and regulations.

The objectives of the standard is to establish continuous two-way communication, provide up-to-date and transparent information, identify and evaluate social aspects, establish measures to control and mitigate potential negative impacts, and identify positive impacts.

In managing this material topic, identified potential positive impacts include increased job creation and opportunities for partnerships; improved quality of life and/or living conditions in the areas where we operate, due to increased private social investment—through initiatives across education, inclusion, entrepreneurship, and community development; and improved local infrastructure as a result of company-driven investments and collaborations.

In terms of negative impacts, our management approach includes addressing the risk of conflicts with neighboring communities over impacts from operations. This risk is managed through our impact mitigation practices and close engagement with local communities.

Promoting Women’s Entrepreneurship, Education, and Income Generation

As part of the social targets in our Bracell 2030 roadmap, we have committed to promoting women’s entrepreneurship, expanding income opportunities and strengthening public education in the regions where we operate.

Our goal is for at least 60% of “impact business” projects to be led by women—reinforcing our commitment to gender equity and female leadership (see more about Bracell Social, our social investment platform, on page GRI 203-1 Infrastructure investments and services supported).

We also aim to raise the income of families involved in income-generation initiatives in priority areas by 20% by 2030.

In education, Bracell is helping to improve learning outcomes in communities with historically low academic performance. We have set a target to increase Portuguese and math proficiency by 30% in the public schools participating in our programs.

In 2024, we carried out the following initiatives as part of our Bracell 2030 roadmap focused on strengthening local communities

As part of efforts to advance our Bracell 2030 social targets, we launched the following local community initiatives in 2024:

  1. Social and Economic Assessment in São Paulo – We conducted an assessment to identify opportunities for improving public education and reducing poverty in municipalities located within the area of influence of our operations.
  2. Assessment of Continuing Education Program in Bahia – We conducted an assessment of impact from our program supporting the professional development of public school teachers and principals, helping to strengthen local continuing education programs. The program is running in municipalities in the state of Bahia, where we also began updating the regional social and economic assessment.
  3. Territorial development assessment in Mato Grosso do Sul – We conducted a study to analyze the potential, challenges, and opportunities for strengthening sustainable territorial development in municipalities located within the area of influence of our operations in the state of Mato Grosso do Sul.
  4. Framework for Tracking Bracell 2030 Social Targets – We developed a comprehensive framework for tracking Bracell 2030 social targets, including baseline definitions, an impact framework, and rationale for calculating metrics—ensuring greater precision in measuring results and social impact over the coming years.

GRI 202-2 Proportion of senior management hired from the local community

At Bracell, the term “senior management” refers to individuals serving as President, Vice President, Chief Operations Officer, or Head of Operations. As of the reporting year, Bracell’s senior management team comprises seven members—4 based in São Paulo and 2 in Bahia. One executive was hired locally in São Paulo.

Bracell Papéis currently has two senior management executives, both of whom are internal hires from Bracell Papéis Sudeste. Their leadership responsibilities include oversight of our Northeast paper operations. No local hires were made for senior-level positions within Bracell Papéis during the reporting period (for more details, see GRI 405-1).

GRI 2-8 Workers who are not employees

In 2024, our supplier network included 1,914 registered partners with active contracts supporting operations at Bracell and Bracell Papéis Sudeste, working directly at the Lençóis Paulista (SP) site. In our Bahia and Pernambuco operations—Bracell and Bracell Papéis Nordeste—we had a total of 9,823 suppliers with active contracts.

We sourced 91% of our supplier spend locally in São Paulo—for both Bracell and Bracell Papéis Southeast operations—and 61% in Bahia, for Bracell operations. At Bracell Papéis Nordeste, 53.15% of supplier spend was with local suppliers—for operations in Feira de Santana (BA), São Gonçalo dos Campos (BA), and Pombos (PE).

Local suppliers are defined as those based in the states where our operational sites are located. The percentage of spending on local suppliers is calculated across all sites. For confidentiality reasons, Bracell does not disclose financial data (read more in GRI 204-1: Proportion of spending on locally-based suppliers).

Workers who are not employees but provide services to the company
Gender 2022 2023 2024*
Bahia São Paulo Bracell Bahia São Paulo Bracell Bahia São Paulo Southeast Paper Operations Northeast Paper Operations Bracell
Men 3,025 12,434 2,671 12,056 14,727 3,877 11,397 502 15,776
Women 138 138 108 1,182 1,320 202 1,356 16 1,574
Total 3,544 12,434 15,597 2,809 13,238 16,047 4,079 12,753 518 5,744 17,350

Note 1: the number of workers refers to contractors employed in areas such as catering, cleaning, machine and equipment maintenance and repair, security, as well as suppliers operating in engineering, forestry services, and transportation.

Note 2: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.

Note 3: Bracell Papéis Nordeste operations are currently integrating their processes into Bracell’s management system. Worker data is only available as a total figure, without a breakdown by gender.

GRI 3-3 Management of material topics: Occupational health, well-being, and safety

The topic of health, well-being, and occupational safety is strategic to Bracell’s sustainability efforts and the long-term resilience of the business. This topic directly affect people’s experience, team performance, and Bracell’s ability to innovate and grow sustainably.

Employee health and safety—which is crucial to well-being and quality of life—is supported by an Integrated Occupational Health and Safety Management System. This system is aligned with Brazilian legislation, especially the Regulatory Standards (NRs) issued by the Ministry of Labor and Employment (learn more under GRI 403-1 Occupational health and safety management system).

The system is managed by Bracell employees who are part of the Specialized Occupational Safety and Health Engineering Service (SESMT) and the Specialized Rural Occupational Safety and Health Service (SESTR), as required by NR-4 and NR-31.

Our occupational health and safety management practices also include a Risk Management Program (PGR), Rural Occupational Risk Management Program (PGRTR), and Occupational Health Surveillance Program (PCMSO). These programs outline safety standards and procedures applicable to all activities conducted by employees and contractors, in line with our integrated management system policy.

These initiatives align with our Integrated Management System Manual, and international standards ISO 9001, ISO 14001, and the Programme for the Endorsement of Forest Certification (PEFC).

At Bracell, safety is a core value, and cultivating a culture of prevention is key to fostering health and well-being in the workplace. See below the initiatives as part of our health and safety management practices.

Programs, processes, and practices for risk assessment and accident investigation
Hazard Reports Hazard Reports are issued for all employee roles and tasks. Risk assessments are carried out by a specialized firm using appropriate methods that are compliant with current legislation.
Workplace Environment Condition Reports (LTCAT) These reports identify areas eligible for hazard bonuses and that require enhanced risk control measures. They also inform action plans that guide prevention efforts.
Risk Management

Program (PGR)

The purpose of this program is to identify risks and design measures to control and prevent them (collective protection equipment, administrative measures, training and personal protective equipment).
Rural Occupational Risk Management Program (PGRTR) Through this program, we identify, assess, and manage occupational risks in our forestry operations.
Worker protection policies and processes To shield workers from retaliation, Bracell has policies and processes in place to prevent intimidation, threats, or actions that could negatively impact employment or the workplace environment, such as termination, demotion, loss of income, punishment, and any other unfavorable treatment.
Right of refusal All employees have a right to refuse to perform a given task if they feel unsafe, by completing the right-of-refusal field in the Work Clearance form.
Sempre Alerta and Safe Behavior Program We have two behavioral programs supporting our goal of achieving zero incidents: Sempre Alerta (“Always Alert,” with a focus on our forestry and mill operations) and our Safe Behavior Program (with a focus on mill operations), both designed to preventively achieve continuous improvement in our safety culture.
Prevention cards All employees are issued a prevention card containing a list of ten self-assessment criteria, which they must carry with their badge. This card includes a reminder of their right to stop their task, immediately notify their supervisor, and only continue the task when the risk has been neutralized or eliminated. The right of refusal is also included in each employee category’s collective bargaining agreement.
Internal Accident Prevention Committee (CIPA) Bracell has a continuous improvement subcommittee within CIPA that documents safety actions implemented and their practical outcomes.
Accident Prevention Week A week dedicated to improving employees’ understanding of operational and occupational safety procedures, as well as safe behavior.
Accident and Incident Investigation When accidents or incidents occur, the root causes are investigated and analyzed with the participation of managers, department heads, the Occupational Safety team, the Internal Accident Prevention Committee (CIPA), and those directly involved. These investigations, conducted in accordance with internal safety procedures, aim to identify the root causes, implement actions to address them, and document lessons learned to prevent recurrence.
 

Root Cause Analysis

All accidents and incidents are logged and investigated using Root Cause Analysis (see Occupational Safety Inspection Reports (RIST).

 

Occupational Safety Inspection Reports (RIST) Occupational Safety Inspection Reports (RIST) serve as an internal audit tool covering safety, health, and environmental issues. These reports cover 199 compliance items (including NR-1, NR-31, NR-12, required training, among others). Reports are prepared on a regular basis by Occupational Safety employees, supporting compliance with applicable regulations and for continuous improvement in our forestry operations. As an additional preventive measure, department-specific and general performance review meetings are held to develop action plans addressing safety inspection items raised by the Occupational Safety team.

 

Occupational Health Surveillance Program This program maps out workers’ tasks and workplaces, the occupational hazards to which they are exposed, and the medical exams required for the prevention of occupational diseases and health protection. It also establishes the frequency at which health checkups are to be conducted. All Bracell employees and contractors are covered by our Occupational Health and Safety Management System.
RADAR – Administrative Disciplinary Rules and Restorative Actions These rules are designed to embed operational discipline and safe behaviors in Bracell’s mill and forestry operations. In addition to strengthening the safety behaviors of everyone who interacts with our operations, RADAR also establishes a more transparent and fair approach to recognizing good safety practices, as well as a no tolerance stance on unsafe conduct that is liable to cause accidents in our operations.

As part of our employee well-being practices, Bracell  carries out a range of initiatives to support diversity and uphold human rights. In 2024, we updated our employee climate survey and conducted a Diversity and Inclusion Census (learn more under GRI 405-1 Diversity of governance bodies and employees).

Another key initiative in 2024 was our anti-workplace harassment campaign. This internal communication campaign included educational materials and visual content shared with employees under the slogan “It’s Not Whining” (see GRI 405-1 Diversity of governance bodies and employees).

In addition, we produced a Practical Guide to Preventing and Combating Harassment and Other Forms of Violence. The guide presents key concepts, guidelines, and rules for all our employees.

Impacts and risks

In managing the material topic of Occupational health, safety and well-being, Bracell has identified actual and potential impacts and risks, both negative and positive. Based on these findings, we work to prevent or mitigate negative impacts and enhance positive ones.

Potential negative impact Actual negative impacts Actual positive impacts
Infectious diseases affecting employees and contractors due to exposure to pathogens. This impact is limited in scope and low in intensity, as we have effective internal controls, formalized policies and procedures, and performance indicators in place. Ensuring fair working conditions and protecting workers’ rights through collective bargaining agreements. Ergonomic issues caused by repetitive tasks and inadequate posture during the maintenance and operation of equipment. This impact is limited in scope and low in intensity, as we have effective internal controls in place.
Health impacts on employees, with leave taken due to work-related physical and psychological illnesses. This impact is broad in scope and of medium intensity.
Preventing employee illnesses through campaigns and educational initiatives. Respiratory and skin issues in employees and contractors caused by exposure to hazardous chemical substances. This impact is limited in scope and of medium intensity, with internal control mechanisms in place.
Serious workplace injuries caused, for example, by operating heavy machinery, working at heights, or in confined spaces. This impact is limited in scope and of medium intensity.

GRI 3-3 Management of material topics: Supply chain management

We promote economic development in the regions where we operate, including by engaging local suppliers to supply products and services for our forestry, mill, logistics (pulpwood, pulp and paper), and administrative operations.

Suppliers of inputs, equipment, and services that are directly involved in our operations are evaluated throughout a process that begins with supplier onboarding and ends upon contract completion.

Our approach to procurement and supplier management follows corporate policies and internal procedures within our Integrated Management System, which governs social (occupational health, workplace safety, labor rights, child and adolescent rights, Diversity & Inclusion, human rights, social risks and impacts), environmental (water, effluents, waste, energy, environmental licensing, forest management plans, environmental risks and impacts), and governance (compliance, ethics, unfair competition, conflicts of interest, and anti-corruption) matters. Internal standards are developed in compliance with legislation, forestry and industrial certification standards, international sustainability protocols, and other regulatory standards. Operating procedures within the Integrated Management System are internal, while our corporate policies are public and available at available on Bracell’s website (see more about the Integrated Management System under GRI 2-16 Communication of critical concerns).

Processes involved in supplier management:

  • Third-party due diligence: before formal engagement, all suppliers undergo due diligence screening. This process is conducted in accordance with Bracell’s policies on Third-Party Due Diligence, Supplier Qualification and Evaluation, Sustainability, and Human Rights.
  • Environmental compliance validation: as part of the onboarding and screening process, suppliers acknowledge and agree to follow Bracell’s Procurement Code of Ethics. In our operations, suppliers are evaluated regarding their management of environmental risks and impacts.
  • Social compliance validation: social requirements and risks are assessed as part of our approach to managing contractors operating directly at our facilities. The contractor management process includes verifying compliance with labor rights such as compensation, collective bargaining agreements, training, occupational health and safety, among other mandatory requirements for managing social risks. This is done through the Contract Management System, where contractual documents are stored and compliance with legal requirements is verified.
  • Supplier evaluation and qualification: we assess suppliers’ capability to deliver products and services in accordance with legal, certification, and technical standards.
  • Audits: we perform audits on all operations employing contractors.

All suppliers are screened and must meet a minimum score to retain their supplier status. The findings from screening may prevent the relevant supplier from being awarded the contract or the negotiations from proceeding.

Bracell has not set specific sustainability targets for the supply chain and follows the management practices presented under GRI 414 – Supplier Social Assessment.

Human Rights

We monitor our suppliers to ensure human rights are upheld, based on document reviews, third-party contract management, and audits conducted in our operations.

Our Human Rights Policy formalizes our commitment to sustainable development and best social practices through which we seek to positively impact people and communities. This policy outlines guidelines for managing human rights impacts and mandates compliance with labor laws.

This Human Rights Policy applies to all Bracell operations and to our relationships with all stakeholders, including contractors and subcontractors, local communities, business partners, the Forestry Partnership Program, customers, financial institutions, government organizations, trade associations, suppliers, and other priority stakeholders. The principles outlined in this code are also disseminated throughout our value chain.

Our Code of ConductCode of Procurement EthicsSustainability Policy and Pulpwood and Fiber Sourcing Policy establish guidelines on mitigating human rights risks and impacts and govern our contracts with suppliers and contractors. These policies support us in mitigating risks related to child labor and forced and slave labor in our value chain, and ensuring compliance with labor, child and adolescent rights.

This set of Company policies is aligned with international certification requirements and Brazilian laws and regulations, in particular the Regulatory Standards (NRs) of the Ministry of Labor and Employment.

We also continuously monitor the areas surrounding our forestry operations to help safeguard the human rights of communities near our eucalyptus plantations. This is done as part of a pulpwood traceability process.

To reduce actual impacts on communities near our industrial operations, we identify potential impacts to mitigate identified risks. We also disseminate our official channels for lodging concerns, complaints, and reports (see more on our reporting channels and response process under GRI 2-16 Communication of critical concerns).

We conduct both internal and external audits to manage environmental, social, management, and quality requirements. These requirements are assessed against the ISO 9001:2015, ISO 14001:2015 and Programme for the Endorsement of Forest Certification (PEFC) requirements. We also undergo external audits based on the IFC (International Finance Corporation) Performance Standards at our Lençóis Paulista (SP) site, a requirement in connection with the finance secured for Project Star—two newbuild flexible pulp lines, in operation since 2021.

Managing potential and actual impacts 

As part of our supplier management processes, we identify and analyze potential and actual impacts related to them. Both positive and negative aspects are considered in this process.

  • Potential negative impacts: we identified potential impacts on product quality (kraft pulp, dissolving pulp, specialty pulp, and tissue products) due to quality issues with suppliers. We have internal controls in place to mitigate these risks.
  • Actual negative impacts: these include negative social or environmental impacts and/or information security issues involving companies supplying materials and providing services to Bracell, as well as impacts that may occur in our own operations. These impacts are broad in scope and low in intensity. They are also managed through internal processes.

Other actual impacts include violations of human rights, labor rights, and environmental regulations across the value chain. This impact is broad in scope and high in intensity, and is considered a critical issue. These impacts are managed through internal processes.

GRI 203-1 Infrastructure investments and services supported

We invested in structural projects in partnership with communities near our operations. Through Bracell Social, we supported initiatives in education, well-being, and empowerment.

Bracell Social is built around three main pillars:

  • Education: Bracell believes in education as the cornerstone for societal development. Through projects and initiatives that engage both children and adults in our areas of operation, our efforts have helped improve educational practices in public schools. These programs also foster environmental civics, develop leadership skills, and support the professional development of adolescents and young adults. This further underscores our belief in the transformational role of education.
  • Empowerment: Bracell works to strengthen production collectives and social enterprises through training initiatives focused on leadership, empowerment, and creating employment and income opportunities. We work to develop and strengthen productive activities, invest in training and technical assistance, develop community leaders, promote cooperativism, and facilitate social participation mechanisms including public calls for projects and public-private partnerships.
  • Well-being: we provide community residents with free leisure, culture, health promotion, and civics activities that foster well-being and civic engagement in the communities around our facilities.

Bracell Social Center

On November 13, 2024, we opened the Bracell Social Center—a dedicated space for hosting community initiatives and welcoming Bracell stakeholders. The Bracell Social Center is located in Lençóis Paulista (SP).

The space will host a range of community training and empowerment initiatives. Starting in 2025, in addition to ongoing social programs, the Bracell Social Center will host our Mãos Dadas volunteer program and a full calendar of workshops, training, and discussions on topics such as Bracell’s social impact pillars and the United Nations 2030 Agenda.

Number of projects
Bracell Social 2022 2023 2024 
Education 7 11 10
Empowerment 8 10 9
Well-being 16 18 15
Total 31 39 34
Number of people reached
Bracell Social 2022 2023 2024 
Education 34,509 72,764 107,792
Empowerment 15,616 26,012 15,748
Well-being 71,715 65,232 28,600
Total 121,840 164,008 152,140
Total invested
Bracell Social 2022 2023 2024 
Education R$ 1,596,974.19 R$ 3,755,301.30 R$ 3,856,191.24
Empowerment R$ 1,818,182.57 R$ 2,712,761.37 R$ 2,937,657.07
Well-being R$ 1,019,777.47 R$ 2,571,486.65 R$ 1,677,259.58
Total R$ 4,434,934.23 R$ 9,039,549.32 R$ 8,471,107.89

Stand-out projects in 2024

Leitura Viva

Leitura Viva is a project sponsored by Bracell, carried out by A Taba, and supported by the municipal governments of Lençóis Paulista (SP) and Macatuba (SP). The goal of the project is to support training and awareness raising among elementary school teachers (grades 1–5) and Portuguese language teachers from middle school in public schools, encouraging reading practices.

The project comprises a series of initiatives such as content curation, delivery of textbooks and supporting materials for teachers and students, and online activities for the continuous development of participating educators. The project achieved significant results: 9,064 kits were distributed, benefiting 8,753 students and 311 teachers. The program also included a kickoff lecture and training workshops, as well as reading circles and training sessions. In total, the training activities provided 16 hours of certified instruction for educators, delivering positive impact on the school community.

Mãos Dadas program

Our Mãos Dadas volunteering program aims to engage employees and their families in activities that benefit the community, encouraging them to donate their time and skills to social causes—fostering civics, self-esteem, a sense of belonging, and the development of new skills and competencies.

In 2024, 17 social organizations were benefited, impacting more than 6,700 people. The program also collected and distributed over 3 metric tons of food and involved more than 3,000 volunteers, illustrating the power of social engagement.

Dona Della

Our Dona Della program helps women become financially independent by supporting the growth and development of women-led businesses and helping them gain a foothold in the market.

In 2024, the project delivered 48 hours of online and in-person training and mentoring sessions for 20 female business owners. It included a Pitch Day and granted seed capital of R$ 10,000 to each of the 10 selected businesses. The project was implemented in collaboration with Rede Mulher Empreendedora.

Also in 2024, the project received support from SEBRAE, which helped organize a visit to a Small Business Fair in São Paulo and offered two workshops on pitching at business rounds hosted by Bracell. At these events, participating businesses generated over R$ 3,000 in sales and projected short-term deals exceeding R$ 20,000.

Bracell Social Collective Fair

To boost supported business, we hosted the Bracell Social Collective Fair. This initiative invites employees to learn about these businesses, engage with community members, and purchase their products, generating income for supported groups.

In 2024, businesses participating in the Dona Della program exhibited at the fair and reported total sales of over R$ 7,000, further strengthening their market presence.

Social Impact Business Development

The Impact Business Development Program (FNI) provides technical and operational support to productive associations and/or groups in the Northern Coast and Agreste regions of Bahia, helping to build the institutional and entrepreneurial capabilities of organizations and their leaders. The FNI supports initiatives aimed at improving processes, products, market access, and public policies geared toward business growth.

In total, the program reaches 6,976 people directly and indirectly. FNI is active in the municipalities of Alagoinhas, Araçás, Aramari, Catu, Entre Rios, Esplanada, Inhambupe, and Olindina, all in the state of Bahia. In 2024, FNI initiatives generated R$ 492,481.30 in income for participants, along with more than R$ 800,000 in funding secured by four associations through calls for proposals from Companhia de Ação e Desenvolvimento Regional (CAR) and Fundação Banco do Brasil.

GRI 203-2 Significant indirect economic impacts

We invest in structuring community initiatives in the regions where we operate through Bracell Social. Our Social Investment Policy embodies Bracell’s commitment to creating positive social value while respecting local customs, traditions, and culture, and building strong, trust-based relationships with the communities where we operate.

Through Bracell Social, we develop enabling projects in the areas of education, entrepreneurship, and civic engagement:

Education: we help to improve educational practices in public schools. These programs foster environmental civics, develop leadership skills, and support the professional development of adolescents and young adults, underscoring our belief in the transformational role of education.

Empowerment: Bracell works to strengthen production collectives and social enterprises by creating learning environments focused on creating employment and income opportunities. We invest in training and technical assistance, develop community leaders, promote cooperativism, and facilitate social participation mechanisms including public calls for projects and public-private partnerships.

Estar Bem: we provide free access to leisure, cultural activities, health services, and civics initiatives for local residents.

Discover more about our Bracell 2030 goals for women’s entrepreneurship, income generation, and education on page GRI 3-3: Management of material topics: Community engagement and local development.

Below are some of the outcomes from Bracell Social’s key projects in São Paulo in 2024.

São Paulo
Projects Municipalities Positive impact Stakeholders reached
Dona Della Acute

Avaí

Bauru

Borebi

Lençóis Paulista

Macatuba

Presidente Alves

The Dona Della project aims to promote women’s financial independence by supporting the creation or strengthening of women-led businesses—whether formal or informal—advancing their growth and market access, and helping them gain a foothold in the market.

In 2024, the project delivered 48 hours of training through both online and in-person sessions, provided mentoring for 20 women entrepreneurs, organized a Pitch Day, and awarded seed funding to 10 businesses. These activities were carried out by partner NGO Rede Mulher Empreendedora. Also in 2024, in collaboration with SEBRAE, the program included a visit to SEBRAE’s Small Business Fair in São Paulo, two pitch preparation workshops ahead of business rounds, and two business rounds proper. During the business rounds, small business owners generated over R$ 3,000 in immediate sales and projected short-term deals exceeding R$ 20,000.

Additionally, participants from both the first and second editions of Dona Della participated in the Bracell Social Collective Fair, where they generated more than R$ 7,000 in sales.

A total of 130 women entrepreneurs actively participated in the project’s training sessions. Fifteen attended the Entrepreneur Fair, 47 joined the pitch workshops, and 32 took part in the business rounds.
Nós do Campo Borebi

Acute

Iaras

Paulistânia

Our Nós do Campo initiative aims to promote food security and increase income for small-scale farmers, with a focus on agroecological transition and the implementation of agroforestry systems. In 2024 we carried out: one meeting of the Project Follow-up Committee; monitoring and evaluation of project results; 47 visits to update the records of second-cycle beneficiaries; 39 mobilization visits, field days, and meetings for Participatory Rural Assessments; 12 visits for seedling distribution; 21 visits to prepare land for implementing agroforestry systems; 22 visits for monitoring, planning, and enriching agroforestry demonstration sites; 12 advisory visits for associations; development of a strategic marketing plan for associations/cooperatives; and technical support for preparing and submitting six funding proposals.

Farmers in the project also participated in the Bracell Social Collective Fair, which gives Bracell mill employees access to produce and crafts produced by family farmers, beekeepers, and artisans from both rural and urban initiatives. This initiative also helps connect stakeholders to the company’s business and generate income for the communities involved.

At the fair, the family farmers earned over R$ 17,000.

A total of 495 rural producers from agrarian reform settlements participated, including residents of the Rosa Luxemburgo, Loiva Lourdes, Maraci 1, Vau Jaboque, Nova Vida, and Zumbi dos Palmares settlements. The project directly benefited 214 people (family farmers from these settlements).

7 settlements.

Pollinators Avaré

Acute

Bauru

Botucatu

Cabrália Paulista

Itatinga

Lençóis Paulista

Marília

The goal of this project is to organize beekeeping activities within Bracell’s forest areas, through partnerships with nearby beekeeping associations, supporting the use of forest land for the production of honey and other products in a structured, responsible, and sustainable way. In 2024, 2,000 production units were installed in our forests, generating more than 12,000 metric tons of honey.

In addition, four beekeepers accredited by the project were invited to take part in the Bracell Social Collective Fair, where they earned over R$ 15,000 from the exhibition and sale of their honey products.

50 beekeepers benefited

168 indirect beneficiaries (beekeepers’ families)

8 associations involved

Conexão Lençóis Paulista The second edition of Conexão supported eight civil society organizations (CSOs) in Lençóis Paulista, providing capacity building to accelerate their development. The initiative helped to expand these organizations’ understanding of fundraising strategies, helping them build long-term sustainability.

The overall goal is to strengthen CSOs through a structured learning process, as well as helping them submit applications for grants from other institutions and government programs. The capacity building also prepared these organizations to participate in general public calls for funding applications, increasing their chances of securing grants. Another specific objective is to boost their capabilities by offering training and mentoring to foster institutional growth and a new mindset around partnerships and sustainability.

The Conexão program included 18 hours of in-person training on key topics in management and fundraising, as well as 40 hours of online mentoring to provide personalized, ongoing support and ensure the effective development of participating CSOs.

8 civil society organizations.

209 individuals directly and indirectly impacted.

 

Bahia
Projects Municipalities Positive impact Stakeholders reached
Continuing Education Project Acajutiba

Alagoinhas

Araçás

Aramari

Cachoeira

Cardeal da Silva

Entre Rios

Inhambupe

Itanagra

Jandaíra

Ouriçangas

Santo Amaro

Implemented in 12 municipalities in the Recôncavo, Northern Coast, and Agreste regions of Bahia, this project supports the professional development of public school educators and helps strengthen municipal continuing education programs. It also works with municipal education officials, students’ families, and broader society to encourage social engagement in advancing high-quality public education, through school forums and advocacy efforts aimed at local government candidates. In 2024, the project reached 280 schools, delivering a total of 1,862 hours of training. 2,141 education professionals reached

23,228 students indirectly impacted

663 family members engaged

School Dropout Prevention Strategy (UNICEF) Amélia Rodrigues Esplanada

Feira de Santana

Rio Real

Support for the UNICEF and UNDIME strategy to identify and re-enroll school dropouts, with a primary focus on the municipalities of Feira de Santana, Rio Real, Esplanada, and Amélia Rodrigues—where Bracell operates. 11,862 re-enrollments in Bahia

120 professionals trained in the School Dropout Prevention methodology

Ecomunidade Alagoinhas

Catu

Entre Rios

Itanagra

Santo Amaro

São Sebastião do Passé

This program trains eco-agents to promote environmental awareness and best practices in the community. It also supports social and environmental initiatives, such as community gardens, revitalization of eco-parks, workshops on waste reuse, and robotics using recycled materials. 15 communities reached

1,015 people reached
156 eco-agents trained

Environmental Education Center Alagoinhas

Aporá

Aramari 

Catu

Conde

Entre Rios

Inhambupe

Sátiro Dias

An interactive space dedicated to sharing knowledge and practices in environmental education, the Environmental Education Center is located at one of Bracell’s sites in Bahia, in the municipality of Inhambupe. It offers activities such as lectures and games on environmental topics, recycling workshops, guided walks along ecological trails, and visits to an agroforestry system. Students, teachers, and local communities are among the groups visiting the center every week. 4,497 visitors welcomed

165 schools reached

Impact Business Development Program Alagoinhas

Araçás

Aramari

Catu

Entre Riso Esplanada

Inhambupe

Olindina

The Impact Business Development Program (FNI) provides technical and operational support to productive associations and/or groups in the Northern Coast and Agreste regions of Bahia, helping to build the institutional and entrepreneurial capabilities of organizations and their leaders. The program encourages and supports initiatives aimed at improving processes, products, market access, and public policies geared toward business growth.

In total, the program generated R$ 492,481.30 in income along with more than R$ 800,000 in funding secured by four associations through calls for grant applications from Companhia de Ação e Desenvolvimento Regional (CAR) and Fundação Banco do Brasil.

19 communities reached

6,976 people directly and indirectly reached

Nós do Campo Alagoinhas

Cardeal da Silva

Conde

Entre Rios

Esplanada

Itanagra

Mata de São João

Rio Real

This program helps to improve agricultural yields, increase biodiversity, and support income generation for small farmers. Nós do Campo promotes agroforestry methods by providing support and technical assistance to family farmers. The goal is to introduce new technologies and expand the use of agroforestry systems combined with eucalyptus cultivation. R$ 168,126.79 in income generated 10 communities reached

1,460 people directly and indirectly reached

Pollinators Program Alagoinhas

Araçás

Entre Rios

Esplanada

Itanagra

Mata de São João

Our Pollinators Program supports beekeeping as an alternative profitable use of eucalyptus plantations. Bracell authorizes certified beekeepers to install and manage apiaries in native vegetation areas owned by the company in Bahia.

The program also provides technical assistance to beekeepers to improve productivity, as well as offering courses and workshops on topics such as propolis, pollen, and mead production. R$ 536,450.00 in income generated

1,277 people directly and indirectly reached

12 participating associations

Women Producers Santo Amaro

São Sebastião do Passé

Our Women Producers program promotes both individual and collective empowerment of women in the Recôncavo Baiano region, with a focus on entrepreneurship and autonomy. Through this initiative, the company supports 9 groups made up of women pursuing various alternative livelihoods, such as bioponics, food production, and egg-laying poultry farming. R$ 51,995.66 in income generated 857 people directly and indirectly reached 

9 communities reached

Ponteira Sustentável Alagoinhas

Araçás

Aramari

Cardeal da Silva

Conde

Crisópolis

Entre Rios

Esplanada

Inhambupe

Itanagra

Jandaíra

Ouriçangas

Rio Real

Sátiro Dias

Our Ponteira Sustentável (“Sustainable Leftovers”) program benefits associations and cooperatives by donating eucalyptus waste left over from harvesting, which is used as an additional source of income and funds for those living in these communities.

To improve wood waste collection activities on our properties, Bracell supported the collective organization of local associations into a cooperative that now provides a range of services in the region: the Mixed Cooperative of Rural Workers and Farmers in the North Coast and Agreste of Bahia (COOPNORTE/BA). R$ 10,963,850.00 in income generated

3,816 direct and indirect participants

Bracell Social Center

On November 13, 2024, we opened the Bracell Social Center—a dedicated space for hosting community initiatives and welcoming Bracell stakeholders. The Bracell Social Center is located in Lençóis Paulista (SP).

The space will host a range of community training and empowerment initiatives. Starting in 2025, in addition to ongoing social programs, the Bracell Social Center will host our Mãos Dadas volunteer program and a full calendar of workshops, training, and discussions on topics such as Bracell’s social impact pillars and the United Nations 2030 Agenda.

GRI 204-1 Proportion of spending on locally-based suppliers

In 2024, our supplier network included 1,914 registered partners with active contracts supporting operations at Bracell and Bracell Papéis (Lençóis Paulista (SP) site). In our Bahia and Pernambuco operations—Bracell and Bracell Papéis—we had a total of 9,823 suppliers with active contracts.

We sourced 91% of our supplier spend locally in São Paulo—for both Bracell and Bracell Papéis operations—and 61% in Bahia, for Bracell operations. At Bracell Papéis Nordeste, 53.15% of supplier spend with local—for operations in Feira de Santana (BA), São Gonçalo dos Campos (BA), and Pombos (PE).

Local suppliers are defined as those based in the states where our operational sites are located. The percentage of spending on local suppliers is calculated across all sites. For confidentiality reasons, Bracell does not report financial data.

Business unit Bahia (pulp) São Paulo (pulp) and Southeast Paper operations Northeast Paper Operations
Percent 61% 91% 53.15%

GRI 308-1 New suppliers that were screened using environmental criteria

Suppliers of equipment, products and services are screened using the approach described in GRI 3-3 Management of material topics: Supply chain management. All suppliers are required to be screened, including new suppliers.

Bracell continuously monitors supplier performance based on ISO 9001:2015, annually assessing suppliers of chemical inputs, transportation, and calibration services. These assessments determine whether they are onboarded, remain in the supply chain, or are terminated. Assessment results are communicated directly to suppliers in a transparent manner.

Audits are periodically carried out in contractors’ operations to ensure compliance with internal policies and environmental, safety, and ethics standards.

Since December 2024, we have used the Linkana platform in some operations to enhance supplier screening and monitoring on environmental management criteria, impact prevention, and fulfillment of commitments to sustainable practices. These assessments cover compliance with national and international environmental standards, public data from the Federal Revenue Service, clearance certificates, block lists, and sustainability indexes. After data validation, a confidence score informs risk recommendations and directs the process toward automatic or manual approval workflows.

GRI 308-2 Negative environmental impacts in the supply chain and actions taken

We routinely assess risks and impacts related to our operations’ direct suppliers. Risk and impact assessments are conducted using Bracell’s environmental aspect and impact matrix, which conforms to the requirements of the certification standards applicable to our operations as well as applicable laws and regulations. In 2024, no suppliers in our mill operations were identified as causing negative environmental impacts.

Key environmental risks assessed in the supply chain include deforestation, biodiversity loss, pollution and water withdrawal, nonrenewable energy use, improper waste and effluent disposal, and greenhouse gas (GHG) emissions.

In managing these risks, we conduct internal and external environmental audits that assess compliance with certification standards, internal procedures, and legal requirements. These audits, carried out at least twice a year, cover 18 departments on a sampling basis. In addition, Bracell holds environmental certifications such as ISO 14001 (Environmental Management Systems), NBR 14789 (Sustainable Forest Management), and ISO 19001.

We also conduct regular audits on operations employing contractors. In these audits, we evaluate operational practices for compliance with certification standards, corporate policies, legislation, and regulatory standards on safety, ethics, and compliance.

These audits include supply chain and product life cycle assessments, ensuring operations are aligned with sustainable practices.

Suppliers of inputs, equipment, and services that are directly involved in our operations are evaluated throughout a process that begins with supplier onboarding and ends upon contract completion.

Our approach to procurement and supplier management follows corporate policies and internal procedures within our Integrated Management System, which governs social (occupational health, workplace safety, labor rights, child and adolescent rights, Diversity & Inclusion, human rights, social risks and impacts), environmental (water, effluents, waste, energy, environmental licensing, forest management plans, environmental risks and impacts), and governance (compliance, ethics, unfair competition, conflicts of interest, and anti-corruption) matters.

Internal standards are developed in compliance with legislation, forestry and industrial certification standards, international sustainability protocols, and other regulatory standards.

Operating procedures within the Integrated Management System are internal, while our corporate policies are public on the Bracell website.

Supplier management processes are described under GRI 3-3: Management of material topics: Supply chain management No suppliers operating directly in our facilities were identified as causing significant—actual or potential—negative environmental impacts.

Learn more about supplier social and environmental assessments under GRI 308-1 New suppliers that were screened using environmental criteria.

GRI 403-1 Occupational health and safety management system

Bracell has an Integrated Occupational Health and Safety Management System that is compliant with Brazilian legal requirements, including the Regulatory Standards (NRs) of the Ministry of Labor and Employment (MTE), labor laws, ILO conventions, Brazil’s Civil and Criminal Codes, collective bargaining agreements, licensing and inspection requirements, and guidelines issued by the Public Labor Prosecutor’s Office (MPT). The system covers all workers, activities, and work locations within the company.

OHS management is carried out by Bracell employees who are members of the Specialized Occupational Health and Safety Service (SESMT), as required by NR-4. The team includes occupational safety engineers and technicians, occupational physicians, occupational nurses, and nursing technicians. Bracell’s Risk Management Program (PGR) and Occupational Health Surveillance Programs (PCMSO) outline safety standards and procedures applicable to all activities conducted by employees and contractors, in line with our Integrated Management System Policy.

The System’s procedures establish day-to-day safety requirements and specific control measures for different risk scenarios. The management model follows guidelines set out in our Integrated Management System Manual and in ISO 9001 and ISO 14001. In addition, Bracell has an Integrated Occupational Health and Safety Management System that is compliant with Brazilian legislation and regulatory standards, ensuring a safe work environment aligned with best practices in occupational health.

GRI 403-2 Hazard identification, risk assessment, and incident investigation

Bracell has an Occupational Health and Safety Management System (OHSMS) in place to identify potential hazards, assess risks, and implement proactive safety measures across both routine and non-routine activities.

Risk and hazard assessments, aimed at protecting people, the environment, assets, and business continuity, are conducted by the Process Safety, Emergency, and Business Risk Management teams, which are part of the Occupational Health and Safety Department.

Health and safety performance indicators are monitored by the Health & Safety team, which presents performance metrics to all departments in monthly meetings, and to the Board and Management in bi-weekly occupational health and safety meetings.

Programs, processes, and practices for risk assessment and accident investigation

We employ specific tools and programs to identify and assess risks, as outlined in the table below.

Hazard Reports Hazard Reports are issued for all employee roles and tasks. Risk assessments are carried out by a specialized firm using appropriate methods that are compliant with current legislation.
Workplace Environment Condition Reports (LTCAT) These reports identify areas eligible for hazard bonuses and that require enhanced risk control measures. They also inform action plans that guide prevention efforts.
Risk Management Program (PGR) The purpose of this program is to identify risks and design measures to control and prevent them (collective protection equipment, administrative measures, training and personal protective equipment).
Rural Occupational Risk Management Program (PGRTR) Through this program, we identify, assess, and manage occupational risks in our forestry operations.
Worker protection policies and processes To shield workers from retaliation, Bracell has policies and processes in place to prevent intimidation, threats, or actions that could negatively impact employment or the workplace environment, such as termination, demotion, loss of income, punishment, and any other unfavorable treatment.
Right of refusal All employees have a right to refuse to perform a given task if they feel unsafe, by completing the right-of-refusal field in the Work Clearance form.
Sempre Alerta and Safe Behavior Program We have two behavioral programs supporting our goal of achieving zero incidents: Sempre Alerta (“Always Alert,” with a focus on our forestry and mill operations) and our Safe Behavior Program (with a focus on mill operations), both designed to preventively achieve continuous improvement in our safety culture.
Prevention cards All employees are issued a prevention card containing a list of ten self-assessment criteria, which they must carry with their badge. This card reminds employees of their right to refuse unsafe work, allowing them to stop the task in the event of any unsafe condition, immediately notify their supervisor, and only resume work once the risk has been neutralized or eliminated. The right of refusal is also included in each employee category’s collective bargaining agreement.
Internal Accident Prevention Committee (CIPA) Bracell has a continuous improvement subcommittee within CIPA that documents safety actions implemented and their practical outcomes.
Accident Prevention Week A week dedicated to improving employees’ understanding of operational and occupational safety procedures, as well as safe behavior.
Accident and Incident Investigation When accidents or incidents occur, the root causes are investigated and analyzed with the participation of managers, department heads, the Occupational Safety team, the Internal Accident Prevention Committee (CIPA), and those directly involved. These investigations, conducted in accordance with internal safety procedures, aim to identify the root causes, implement actions to address them, and document lessons learned to prevent recurrence.
Root Cause Analysis All accidents and incidents are logged and investigated using Root Cause Analysis (see Occupational Safety Inspection Reports (RIST).
Occupational Safety Inspection Reports (RIST) Occupational Safety Inspection Reports (RIST) serve as an internal audit tool covering Safety, Health, and Environmental issues. These reports cover 199 compliance items, including NR-1, NR-31, NR-12, and required training, and are prepared on a regular basis by Occupational Safety employees to ensure compliance and operational improvement in forestry operations. As a preventive measure, performance meetings are held both by department and company-wide, where inspection results are presented and action plans are developed to address the findings identified by the Occupational Safety team.
Occupational Health Surveillance Program Bracell identifies and maps all workers according to their roles and work locations, as well as the occupational risks to which they are exposed. We also keep records of preventive medical examinations conducted to protect employee health, including their frequency. Our Occupational Health and Safety Management System covers all workers, including contractors.
RADAR – Administrative Disciplinary Rules and Restorative Actions These rules are designed to embed operational discipline and safe behaviors in Bracell’s mill and forestry operations. In addition to strengthening the safety behaviors of everyone who interacts with our operations, RADAR also establishes a more transparent and fair approach to recognizing good safety practices, as well as a no tolerance stance on unsafe conduct that is liable to cause accidents in our operations.

Process Quality Assurance and Training

We provide employee training to ensure occupational health, well-being, and safety processes and tools are effective (learn more under GRI 403-5 Worker training on occupational health and safety). In this context, we carried out the following:

  • Training on regulatory standards and operational procedures (read more under GRI 3-3 Talent Acquisition, Development and Retention)
  • Oversight of the onboarding process for new employees and ongoing training
  • Regular safety audits conducted by the Occupational Safety team to identify areas needing to be addressed and to improve management practices and processes
  • Safety certification for specific tasks, such as working at heights and in confined spaces.

Monitoring and continuous improvement

Process outcomes are reviewed and presented in monthly meetings of departmental safety committees and the Master Occupational Safety Committee, ensuring the system is continuously reviewed and improved.

Accidents and incidents are investigated using Bracell’s internal Root Cause Analysis procedure (PS023-05), which was updated in 2024 to include improved methodology and behavioral analysis.

A Safety Performance Index (IDS) tracks safety indicators by department and supports safety management.

Communication channels and worker protection

We provide formal channels for employees to report hazards and unsafe situations, ensuring protection from retaliation:

  • IDS – a tool whereby employees can report risk situations, which are addressed by the safety team
  • Whistleblower Hotline (Contato Seguro) – ensures confidentiality and protection against intimidation or penalties (read more under GRI 2-25: Processes to remediate negative impacts)
  • Sempre Alerta program (PST033-05) – enables workers to exercise their right to refuse unsafe tasks, without fear of retaliation
  • Internal policies and processes to ensure that safety-related reports do not result in negative impacts on employment or the employee’s professional standing.

In our Bahia operations, we have implemented a program, called OPA (Observe, Plan, Act), to encourage employees to report risk conditions and adopt a “see and act” approach. Reports are managed by the relevant departments and discussed in daily management meetings, ensuring effective corrective action is taken and fostering a continuous safety culture.

GRI 403-3 Occupational health services

We offer occupational health services to ensure a safe environment and promote employee well-being. These include disease prevention initiatives, wellness campaigns, and wellness programs designed to provide safe working conditions and a high quality of life for all team members.

All services are provided by qualified professionals, including an occupational physician, occupational nurse, and nursing technician. To ensure quality of service, we conduct annual satisfaction surveys with employees. In addition, we engage external audits to ensure compliance and service effectiveness.

Workers have unrestricted access to on-site medical clinics, which provide 24-hour in-person care and remote support via corporate phone, email, and internal extension. Health promotion and occupational disease prevention information is shared through official channels, including the intranet, weekly Comunica newsletters and Comunica TV, digital and physical bulletin boards, emails, and Rádio Bracell.

Main services provided

  • Occupational Health & Safety Program (PCMSO): occupational health checkups tailored to the risks of each position, aiming to preserve employee health. If any abnormal results are detected during checkups, the relevant individuals are temporarily relieved of their duties, provided with appropriate treatment based on the recommendations of our medical team, and monitored until their health status normalizes.
  • Hearing Conservation Program (PCA): a set of measures to mitigate noise-related risks, thereby preventing or minimizing work-related hearing impairment. This includes a hearing management system integrated into the environmental management system.
  • Health and quality-of-life campaigns: initiatives based on Brazil’s national health calendar.
  • Health and Ergonomics Committees: strengthening prevention and promoting well-being in the workplace.
  • Occupational health checkup management: continuous monitoring of employees’ health.
  • Medical and nursing care: access to clinical support and first aid.
  • Acolher program: management of workstations for pregnant employees.
  • Occupational disease control and prevention: risk and absenteeism management.

We also regularly provide both individual and group counseling on topics such as maintaining a healthy diet and the importance of exercising regularly.

GRI 403-4 Worker participation, consultation, and communication on occupational health and safety

We actively involve our employees in the development, implementation, and evaluation of the Occupational Health and Safety Management System. Employee participation is encouraged through training, educational campaigns, toolbox talks, and monitoring tools, ensuring an inclusive and effective approach.

Employees contribute directly to training programs, campaigns, and educational initiatives, and also participate in our Safety Performance Index (IDS) and continuous improvement activities.

Communication channels

Health and safety information is shared through leadership and internal communication tools such as Comunica TV and bulletin boards, ensuring that all employees have access to up-to-date guidelines.

Formal health and safety committees

Bracell maintains formal committees composed of both employees and contractors, who are tasked with continuously monitoring, analyzing, and improving safety conditions. Their key roles include:

  • Identifying and mitigating risks, and implementing preventive measures
  • Assessing working conditions, conducting inspections, and improving operational environments
  • Designing and implementing occupational health and safety programs
  • Investigating and responding to serious, imminent risks, with the authority to recommend halting operations until the issues are resolved.

These committees meet monthly and have the autonomy to recommend actions and monitor implementation, influencing the design and implementation of safety policies.

All Bracell workers are represented on health and safety committees.

Active employee participation

Employees are encouraged to actively engage around health, well-being, and safety through:

  • Toolbox talks, which foster open communication to raise concerns and offer suggestions
  • Support for the Internal Accident Prevention Committee (CIPAA), ensuring that reported issues are addressed
  • Safety walks, which allow managers to hear employees’ perspectives on risks and best practices
  • Recognition campaigns, which highlight good safety practices and promote a culture of prevention.

Both in-house and third-party workers are encouraged to identify, report, and document any events related to health, well-being, and safety occurring in our operations. Following investigation, action plans are developed for each reported case. All of this information is evaluated as part of the incident investigation process.

Our 100% Safe Journey Program encourages active employee participation. Through this program, we recognize best practices and high safety standards demonstrated by employees. Following assessments of compliance with safety standards, winners are announced and awarded bronze, silver, or gold badges.

GRI 403-5 Worker training on occupational health and safety

We believe that both hard and soft skills are essential to the success of our employees. That’s why we continue to scale up initiatives in professional training, organizational culture, and health and safety practices—aligned at all times with our values of diversity, equity, and inclusion.

We provide health and safety training to ensure a safe work environment and compliance with regulatory standards. These training programs, developed in plain language, aim to prevent occupational risks, promote employee well-being, and minimize accidents, covering topics from machine safety to preventive measures in risk situations.

All training materials are reviewed periodically to reflect legislative updates. In addition, we assess training effectiveness through internal audits and safety indicators. To ensure the continuous improvement of our health, well-being, and safety training efforts, we also conduct satisfaction surveys and performance evaluations.

This supports ongoing employee training, reduced operational risks, and a strong safety culture in the workplace.

General health and safety training

Training covers both theoretical and practical content, such as emergency drills and instructions on proper use of Personal Protective Equipment (PPE). This includes training on:

  • Accident Prevention (NR 01 – Employee Induction, NR 05 – CIPA)
  • First Aid and Emergency Response (NR 07 – First Aid, Fire Response Team)
  • Machine and Equipment Safety (NR 12 – Machinery Protection, NR 31.12 – Machine Operation Safety)
  • Safe Handling of Chemicals (NR 20 – Occupational Safety and Health with Flammables and Fuels)
  • Working at Heights and in Confined Spaces (NR 35 – Work at Heights, NR 33 – Confined Space Work)
  • Vehicle Operation and Cargo Transport (Defensive Driving, Cargo and Emergency Vehicle Drivers).

Job-specific training by area

Mills

Training programs on industrial operations and safety at production facilities, including:

  • NR 10 – Safety in Electrical Installations and Maintenance (Low and High Voltage – SEP)
  • NR 11 – Safe Operation of Forklifts
  • NR 13 – Boiler and Process Unit Safety
  • NR 18 – Safety in Welding and Aerial Platform Operations
  • NR 20 – Handling of Flammables and Fuels
  • Lockout-Tagout
  • Among other training topics.

Forestry

Training focused on field safety, including:

  • NR 31 – Safe Operation of Agricultural and Forestry Machinery
  • NR 31.7 – Prevention of Accidents Involving Pesticides
  • Safe Operation of Forestry Equipment (Chainsaws, Forwarders, Harvesters, Chippers, etc.)
  • Forest Fire Prevention and Control
  • Among other training topics.

Fire prevention and response

We run an annual training program for the fire teams responsible for responding to fires in our forestry and mill operations, in compliance with the regulations of the São Paulo and Bahia fire departments. These training sessions cover:

  • Implementation of strategic actions
  • Use of equipment
  • Defensive driving techniques for firefighting vehicles
  • Use of helicopters for support in fire response
  • Best practices in local community engagement

Methodology and application:

  • Regulatory training (NRs) is tailored to employees’ roles and tasks, in compliance with legal requirements.
  • Internal safety programs, such as RADAR and Sempre Alerta, address best practices and safe behavior.
  • Hands-on training and drills ensure readiness for emergency situations.
  • New employee onboarding includes general instructions on occupational health and safety.

GRI 403-6 Promotion of worker health

Bracell provides health and dental plans for all employees and their dependents, with national coverage. We also offer discounts in drugstore chains, gyms, educational institutions, and partnerships with organizations such as the Industrial Social Service (SESI), providing access to sports and leisure activities.

Bracell’s health management practices help to enhance well-being and health, and prevent diseases both inside and outside the workplace. Employees receive individual and group guidance on topics such as routine checkups, healthy nutrition, and the importance of exercising regularly. Key initiatives include:

Health benefits and wellness programs

Wellness programs

  • Mental health: Levemente program, focused on emotional well-being
  • Physical activities: Bracell Runners and Corrida do Eucalipto (running and brisk walking programs), and the Bracell Challenge, which supports better quality of life by encouraging healthy eating habits and regular exercise. These initiatives are available to both employees and their eligible dependents.
  • Maternal health: Pessoinhas program: multidisciplinary support for pregnant employees and spouses, providing assistance throughout pregnancy up to six months after childbirth.
  • Empresa Cidadã: extends maternity leave by 60 days (for a total of 180 days) and paternity leave by 15 days (for a total of 20 days). Employees also receive baby first aid training and attend sessions as part of the Pessoinhas

Annual health campaigns:

  • coordinated awareness initiatives on topics including sexually transmitted infections, respiratory diseases, flu vaccination, breast (Pink October) and prostate cancer prevention (Blue November), dehydration prevention, and two annual blood donation drives.

Bracell ensures workers’ health information is kept strictly confidential, in compliance with Brazil’s General Data Protection Regulation (BR GDPR). All data is handled exclusively by healthcare professionals, ensuring confidentiality and impartiality.

GRI 403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships

Both employees and contractors have access to outpatient services, including checkups by nurses and physicians. When necessary, workers are referred for additional exams and specialized medical care.

Beyond providing health services, we actively identify hazards and risks associated with the activities of both employees and contractors over whom we do not have direct control. To prevent and mitigate these risks, we have a robust risk management system based on continuous risk identification and monitoring using tools such as our Risk Management Program (PGR), Occupational and Safety Procedures, Job Safety Analysis, Permits to Work, Occupational Safety Inspection Reports (RIST), Safety Committees, Gemba Safety Walks, Preliminary Risk Analysis (APR), and Work Clearance (LT).

Contractors are required to follow internal procedure PR.SEG.005, ensuring that their risk management programs align with Bracell’s safety guidelines for proper task execution.

The main risks identified include mechanical, electrical, thermal, chemical, ergonomic, and physical hazards, as well as risks related to fire and explosion. Occupational risks are also mapped, such as noise, vibration, non-ionizing radiation, poor posture, manual lifting, falls, poisonous bites, and road accidents. In addition, hazards like working at heights, handling chemicals, and electricity may result in falls, burns, or electric shocks.

Safety is further enhanced by our Specialized Occupational Health and Safety Engineering Service (SESMT) and a 24-hour Emergency Prevention and Response Team, organized across three shifts.

In our mill operations, a dedicated full-time emergency team operates around the clock, including an emergency response crew available for all work shifts, as well as trained fire wardens prepared to respond to emergencies with water and chemical fire trucks, ambulances, portable water cannons, and automated external defibrillators. In Bahia, the emergency team is also a participant in the Camaçari Industrial Park’s Mutual Emergency Response Plan (PAM).

Occupational health and safety management practices

Safe behavior The safe behaviors outlined in our Code of Conduct are reinforced through clear guidelines for employees.
Occupational health & safety programs Comportamento Seguro (“Safe Behavior”) and Sempre Alerta (“Always Alert”)—two programs covering all employees, including contractors.
Inspections Safety inspections to identify unsafe working conditions and behavior, inform continuous improvement, and strengthen our safety culture.
Contractor audits Six-monthly audits on compliance with applicable legal requirements (read more in Responsible Production, GRI 408-1).
Integrated Management System Procedures, instructions, and incident investigation forms are incorporated in Bracell’s Integrated Management System (IMS).

GRI 403-8 Workers covered by an occupational health and safety management system

All employees and contractors are covered by our Occupational Health and Safety System, including all mill and forestry operations personnel.

We have implemented an Occupational Health and Safety Management System based on legal requirements and/or recognized standards/guidelines.

We follow Brazilian regulatory standards and ABNT 14280, including NR 01, which addresses risk management and the Risk Management Program (PGR), and NR 07, on Occupational Health & Safety Programs (PCMSO). These guidelines are addressed in our Integrated Management Policy.

Region 2022 2023 2024
Men Women Total Men Women Total Men Women Total
Bahia 1,342 436 1,778 1,434 470 1,904 1,479 490 1,969
São Paulo 3,412 715 4,127 4,501 986 5,487 5,265 1,313 6,578
Southeast Paper Operations 0 0 0 0 0 0 476 143 619
Northeast Paper Operations 0 0 0 0 0 0 834 235 1,069
Total 4,754 1,151 5,905 5,935 1,456 7,391 8,054 2,181 10,235

Note: Bracell Papéis, our paper business, started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.

The data disclosed under GRI 403-2 Hazard identification, risk assessment, and incident investigation was audited internally (referencing the content under GRI 3-3 Management of material topics: Health, well-being, and occupational safety or 403-2), while the data disclosed under GRI 403-3 Occupational health services was audited externally.

Region 2022 2023 2024
Men Women Men Women Men Women
Bahia 75% 25% 75% 25% 75% 25%
São Paulo 83% 17% 82% 18% 80% 20%
Southeast Paper Operations 77% 23%
Northeast Paper Operations 78% 22%
Total 81% 19% 75% 18% 79% 21%

Note: Bracell Papéis, our paper business, started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.

The data disclosed under GRI 403-2 Hazard identification, risk assessment, and incident investigation was audited internally (referencing the content under GRI 3-3 Management of material topics: Health, well-being, and occupational safety or 403-2), while the data disclosed under GRI 403-3 Occupational health services was audited externally.

GRI 403-9 Work-related injuries

Hazards and risks with the potential to cause serious accidents are identified and addressed through detailed analyses, planning, qualitative and quantitative assessments, a risk matrix, and consequence assessments. Tools such as Sempre Alerta and PSIF (Potential Critical or Fatal Incident Assessments) support risk identification and assessment.

Workplace safety is reinforced through internal procedures like Job Safety Analysis and Permits to Work. All employees, whether direct or outsourced, must be certified and trained before requesting any permit to work. No maintenance work can begin without a permit to work, in accordance with our “Commitment to Life – Stay Alert” safety policy. Routine operations are also governed by Standard Operating Procedures and safety pointers.

No worker has been excluded from work-related injury data.

Established safety targets include maintaining an overall frequency rate (TRIR and LTIR) lower than 3.0, a total recordable injury rate (TRIR) below 1.0, a lost time injury rate (LTIR) below 2.5, and a severity rate below 50.

Number of work-related injuries per year, by operation

Bahia

DIRECT EMPLOYEES
Year Bahia Forestry Bahia Mill
Number of injuries Injury rates Number of injuries Injury rates
Lost time No lost time Lost time No lost time Lost time No lost time Lost time No lost time
2022 0 0 0 0 1 0 0.50 0
2023 0 0 0 0 0 1 0 0.45
2024 0 1 0 0.41 0 1 0 0.43

Note 1: no incidents involving contractors were reported in our Northeast paper operations.

Note 2: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

 

CONTRACTORS
Year Bahia Forestry Bahia Mill
Number of injuries Injury rates Number of injuries Injury rates
Lost time No lost time Lost time No lost time Lost time No lost time Lost time No lost time
2022 1 3 0.14 0.41 0 2 0 1.40
2023 1 0 0.19 0 0 1 0 0.62
2024 1 3 0.21 0.64 0 0 0 0

Note 1: no incidents involving contractors were reported in our Northeast paper operations.

Note 2: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

 

Work-related injuries
Category Bahia Forestry Bahia Mill
Employees Contractors Employees Contractors
Number of hours worked 2,433,329,080 4,709,789,380 2,311,170 1,583,730
Basis for numbers of hours worked (200,000 or 1,000,000) 1,000 1,000 1,000,000 1,000,000
Number of fatalities as a result of work-related injuries 0 0 0 0
Rate of fatalities as a result of work-related injuries 0 0 0 0
Number of high-consequence work-related injuries (excluding fatalities) 1 4 1 0
Rate of high-consequence work-related injuries (excluding fatalities) 0 0 0.43 0
Number of recordable work-related injuries (including fatalities) 0 0 0 0
Rate of recordable work-related injuries (including fatalities) 0 0 0 0

Note 1: no incidents involving contractors were reported in our Northeast paper operations.

Note 2: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

São Paulo

DIRECT EMPLOYEES
Year São Paulo Forestry São Paulo Mill São Paulo Supply
Number of injuries Injury rates Number of injuries Injury rates Number of injuries Injury rates
Lost time No lost time Lost time No lost time Lost time Lost time Lost time No lost time Lost time Lost time Lost time No lost time
2022 6 27 1.46 6.82 2 15 0.82 6.14 0 0 0 0
2023 7 24 1.16 4.46 3 14 1.12 5.22 0 0 0 0
2024 15 45 1.93 3.87 2 22 0.73 8.04 1 1 2.04 2.03

Note 1: no incidents involving contractors were reported in our Northeast paper operations.

Note 2: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

 

CONTRACTORS
Year São Paulo Forestry São Paulo Mill São Paulo Supply
Number of injuries Injury rates Number of injuries Injury rates Number of injuries Injury rates
Lost time No lost time Lost time No lost time Lost time Lost time Lost time No lost time Lost time Lost time Lost time No lost time
2022 3 35 0.3 2.89 2 17 0.62 5.31 2 12 1.72 10.29
2023 9 47 0.59 3.1 5 19 2.32 8.8 1 4 0.48 1.93
2024 11 39 0.77 1.95 7 13 2.22 4.13 4 2 3.24 1.61

Note 1: no incidents involving contractors were reported in our Northeast paper operations.

Note 2: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

 

Work-related injuries
Category São Paulo Forestry São Paulo Mill
Employees Contractors Employees Contractors
Number of hours worked 7,752,947 14,347,400 3,225,864.86 4,384,225.1
Basis for numbers of hours worked (200,000 or 1,000,000) 1,000,000 1,000,000 1,000,000 1,000,000
Number of fatalities as a result of work-related injuries 0 0 0 0
Rate of fatalities as a result of work-related injuries 0 0 0 0
Number of high-consequence work-related injuries (excluding fatalities) 15 11 0 0
Rate of high-consequence work-related injuries (excluding fatalities) 1.93 0.77 0 0
Number of recordable work-related injuries (including fatalities) 45 39 26 26
Rate of recordable work-related injuries (including fatalities) 5.8 2.72 8.06 5.93

Note 1: no incidents involving contractors were reported in our Northeast paper operations.

Note 2: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

Southeast Paper Operations

DIRECT EMPLOYEES
Year DIRECT EMPLOYEES CONTRACTORS
Number of injuries Injury rates Number of injuries Injury rates
Lost time No lost time Lost time No lost time Lost time Lost time Lost time No lost time
2024 1 6 1.2 7.18 0 0 0 0
Note 1: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.

Note 2: no incidents involving contractors were reported in our Northeast paper operations.

Note 3: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

 

Work-related injuries
Category Southeast Paper Operations
Employees Contractors
Number of hours worked 835,786.17 91,203.2
Basis for numbers of hours worked (200,000 or 1,000,000) 1,000,000 1,000,000
Number of fatalities as a result of work-related injuries 0 0
Rate of fatalities as a result of work-related injuries 0 0
Number of high-consequence work-related injuries (excluding fatalities) 0 0
Rate of high-consequence work-related injuries (excluding fatalities) 0 0
Number of recordable work-related injuries (including fatalities) 7 0
Rate of recordable work-related injuries (including fatalities) 8.38 0
Note 1: reported work-related injuries involved incidents such as impacts with objects, crushing, sprains, contact with chemicals or extreme temperatures, falls, cuts, commuting accidents, and poisonous bites. All of these risks had already been mapped, identified, and classified in advance.

Note 2: no incidents involving contractors were reported in our Northeast paper operations.

Note 3: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

Northeast Paper Operations

DIRECT EMPLOYEES
Year DIRECT EMPLOYEES CONTRACTORS
Number of injuries Injury rates Number of injuries Injury rates
Lost time No lost time Lost time No lost time Lost time Lost time Lost time No lost time
2024 9 20 2.92 9.42 0 0 0 0
Note 1: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.

Note 2: no incidents involving contractors were reported in our Northeast paper operations.

Note 3: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

 

Work-related injuries
Category Northeast Paper Operations
Employees Contractors
Number of hours worked 3,088,256 99,840
Basis for numbers of hours worked (200,000 or 1,000,000) 1,000,000 1,000,000
Number of fatalities as a result of work-related injuries 0 0
Rate of fatalities as a result of work-related injuries 0 0
Number of high-consequence work-related injuries (excluding fatalities) 3 0
Rate of high-consequence work-related injuries (excluding fatalities) 0.97 0
Number of recordable work-related injuries (including fatalities) 9 0
Rate of recordable work-related injuries (including fatalities) 2.91 0
Note 1: reported work-related injuries involved incidents such as impacts with objects, crushing, sprains, contact with chemicals or extreme temperatures, falls, cuts, commuting accidents, and poisonous bites. All of these risks had already been mapped, identified, and classified in advance.

Note 2: no incidents involving contractors were reported in our Northeast paper operations.

Note 3: Our Northeast paper operations began keeping records of no-lost-time injuries in August 2024.

GRI 403-10 Work-related ill health

Bracell did not record any occupational diseases among employees or workers in 2024. No worker was excluded from the management of occupational hazards and risks. These risks are monitored and managed based on medical records in the SOC management system and legally mandatory programs such as our Rural Occupational Risk Management Program (PGRTR) and Occupational Health & Safety Program (PCMSO).

Bracell ensures compliance with Regulatory Standard 01, using specific work orders to ensure conformity to occupational health and safety guidelines. Additional preventive tools include task safety analysis, prevention cards, and permits to work. In reporting information on occupational disease hazards and risks, Bracell follows Brazil’s Regulatory Standard 07, covering the Occupational Health Surveillance Program; NR 01, which sets out general provisions on occupational risk management; and NR 17, which addresses ergonomics—ensuring strict control over any factors that may affect workers’ health.

Information on the main types of work-related ill health is not disclosed for confidentiality reasons under the Brazilian General Data Protection Regulation (BR GDPR) and due to doctor-patient privilege.

All employees diagnosed with work-related illnesses are treated and monitored by Bracell’s Health team. When necessary, they are referred to specialists, with costs covered by the company. If an employee requires medical leave exceeding 15 days, they are referred to the social security agency (INSS) to apply for accident-related benefits.

In all cases, a Work Accident Report (CAT) is filed. We monitor treatments through to the employee’s full recovery and return to duty. In addition, the workstation is assessed, and an action plan is implemented to prevent recurrence of occupational illnesses.

GRI 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

We have no operations or suppliers that pose risks of violating workers’ rights to exercise freedom of association or collective bargaining. We reaffirm our commitment to protecting labor rights by providing a safe, inclusive, and respectful work environment. Our internal Human Resources policy upholds diversity, equity, and fairness, ensuring full compliance with local and international laws and regulations. This ensures that freedom of association rights are always protected and upheld.

GRI 408-1 Operations and suppliers at significant risk for incidents of child labor

Bracell does not have, and has never had, operations involving child labor or young workers exposed to hazardous work.

We consider operations that carry potential risks of child labor or hazardous tasks involving young workers to include planting, road construction and maintenance, and the maintenance of forestry machinery and equipment. These operations are located in the regions where our industrial sites are based, namely in the states of São Paulo and Bahia, including areas operated by third parties.

We have strict preventive measures in place to mitigate any risk related to this issue. For contractor workers, we require documentation and conduct regular visits to forestry operations, carried out by our Internal Audit and Certification teams.

During onboarding for both employees and contractor, our Code of Conduct is presented and made available in printed and online versions, accessible via QR code, along with documents such as our Anti-Corruption and Anti-Bribery Policy and the Human Rights Policy, available on Bracell’s website. Our Human Rights Policy, which applies to employees, contractors, and subcontractors, emphasizes our zero-tolerance stance on child labor and forced or compulsory labor.

All contracts signed with third parties or subcontractors include standard clauses that ensure zero tolerance for child labor.

Child labor is listed in our compliance matrix as a serious violation. Identified potential causes include: activities with long shifts and high demand for operational labor; high levels of outsourcing; and lack of monitoring at worksites managed by contractors, especially in rural areas.

Audits of operations

We conduct both internal and external audits to manage environmental, social, management, and quality requirements. These requirements are assessed against the ISO 9001:2015, ISO 14001:2015 and Programme for the Endorsement of Forest Certification (PEFC) requirements. We also undergo external audits based on the IFC (International Finance Corporation) Performance Standards at our Lençóis Paulista (SP) site, a requirement in connection with the finance secured for Project Star—two newbuild flexible pulp lines, in operation since 2021.

Audits are periodically carried out in contractors’ operations to ensure compliance with internal policies and environmental, safety, and ethics standards.

GRI 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor

During onboarding for both employees and contractor, our Code of Conduct is presented and made available in printed and online versions, accessible via QR code, along with documents such as our Anti-Corruption and Anti-Bribery Policy and the Human Rights Policy, available on Bracell’s website. Our Human Rights Policy, which applies to employees, contractors, and subcontractors, emphasizes our zero-tolerance stance on forced or compulsory labor.

All contracts signed with contractors or subcontractors include standard clauses ensuring zero tolerance for forced or compulsory labor (see more under GRI 3-3 Management of material topics: Supply chain management).

We have identified the following as operations with potential risk of forced or compulsory labor: planting, road construction and maintenance, maintenance of forestry machinery and equipment, and outsourced labor.  These operations are located in the regions where our industrial sites are based, namely in the states of São Paulo and Bahia, including areas operated by third parties.

We have strict preventive measures in place to mitigate any risk related to this issue. For contractor workers, we require documentation and conduct regular visits to forestry operations, carried out by our Internal Audit and Certification teams.

Audits of operations

We conduct both internal and external audits to manage environmental, social, management, and quality requirements. These requirements are assessed against the ISO 9001:2015, ISO 14001:2015 and Programme for the Endorsement of Forest Certification (PEFC) requirements. We also undergo external audits based on the IFC (International Finance Corporation) Performance Standards at our Lençóis Paulista (SP) site, a requirement in connection with the finance secured for Project Star—two newbuild flexible pulp lines, in operation since 2021.

Audits are periodically carried out in contractors’ operations to ensure compliance with internal policies and environmental, safety, and ethics standards.

Bracell’s Internal Audit team has developed a specific plan for forestry areas where outsourced workers are present and risks are higher, ensuring compliance with company policies and protecting workers’ rights. Forced or compulsory labor is classified in Bracell’s compliance matrix as an extreme violation. Identified potential causes include: activities with long shifts and high demand for operational labor; high levels of outsourcing; and lack of monitoring at worksites managed by contractors, especially in rural areas.

GRI 411-1 Incidents of violations involving rights of indigenous peoples

In the state of São Paulo, two indigenous communities—the Araribá Indigenous Territory in Avaí and the Tekoa Nhanderu Porã Village in São Miguel Arcanjo—are located within a three-kilometer radius of Bracell’s forestry operations. The Araribá Indigenous Territory consists of four villages (Tereguá, Ekeruá, Kopenoti, and Nimuendaju), covering 1,900 hectares. The Tekoa Nhanderu Porã village covers 34.55 hectares and is home to 20 residents who have lived there since 2022. There are no other indigenous communities located near Bracell’s other operations.

In 2024, Bracell did not develop any formal consultation protocols for indigenous peoples. Seven meetings were held during the year between Bracell representatives, FUNAI, and indigenous leaders. These meetings presented our operational activities around the Araribá Indigenous Territory, the activity schedule, operational details, our complaint channel, and measures to prevent and mitigate potential impacts. The meetings also included sessions to gather feedback from indigenous communities to improve Bracell’s mitigation strategies.

Topics also included hiring a consultancy to conduct a study in the indigenous territory, as suggested by FUNAI, Bracell’s forest management practices, conservation of springs within the Indigenous area, and donation requests. All meetings were documented via attendance lists, photographs, and minutes, with consent for data collection from participants—a total of 33 individuals and 79 total participations: 10 in March, 8 in May, 28 in June, 21 in August, and 12 in September.

In the Tekoa Nhanderu Porã village, Bracell held a meeting with the community leadership to present a nearby forest management area and explain our forestry management processes in the region. We also gathered feedback from indigenous leaders on perceived social impacts of operations on the village. In addition, we created a community database with summary social and environmental information.

This engagement is conducted before the start of operations. During these meetings, we provide relevant information about the company’s activities, providing an opportunity for indigenous representatives to express their concerns, which are then reviewed and addressed by Bracell.

The stakeholder engagement process is inclusive of the entire community, including women and elders, and allows sufficient time for the community to be informed about issues and for Bracell to address the needs, aspirations and concerns shared by indigenous peoples during interactions with the company.

Meetings with indigenous communities are documented in minutes that record the agreements reached with community leaders. All villages are consulted through their leaders, and 100% have chiefs or vice-chiefs as representatives.

In 2024, the meetings with villages were scheduled by the Brazilian indigenous authority, FUNAI, which attempted to schedule meetings during hours that accommodated indigenous communities’ routine activities, and informed them in advance of the start and end times of meetings, as well as the topics to be discussed. Bracell did not invite city residents to participate in these meetings.

During the year, we identified and mapped actual and potential impacts from our operations on indigenous communities, and no cases of indigenous rights violations were identified. Bracell also engaged a qualified and specialized consulting firm to conduct a study in the Araribá Indigenous Territory and to develop an action plan with recommendations to safeguard the human rights, customary rights, and safety of indigenous peoples, particularly in relation to their access to fisheries adjacent to Bracell’s forestry operations. To carry out this study, Bracell obtained formal permission from indigenous leadership to conduct fieldwork, as agreed during community engagement.

GRI 413-1 Operations with local community engagement, impact assessments, and development programs

Bracell implements community engagement initiatives, impact assessments, and development programs across all operations. Our Integrated Management System includes environmental and social impact, risk, and opportunity matrices for both forestry and mill operations.

The results of our environmental and social impact assessments are shared with our stakeholders, as part of our commitment to transparency and corporate responsibility.

Local development plans are built around the needs and priorities expressed by local communities, ensuring that initiatives reflect their interests.

Likewise, external stakeholder engagement plans are based on stakeholder mapping to ensure effective communication and alignment with stakeholder expectations.

To encourage active community participation in managing the impacts of our forestry operations, we have established committees and broad consultation processes involving members of local communities, including vulnerable groups. For communities located in the areas of influence of our forestry and mill operations, our Community Relations department engages regularly with local residents, keeping them informed about impacts and the mitigation measures in place.

We have formal procedures in place for documenting and addressing community concerns and complaints. Through ongoing engagement, the Community Relations team broadly disseminates information about our Contact Us hotline (0800 709 1490 in São Paulo, 0800 284 4747 in Bahia and Sergipe) to residents living near our forestry operations. Additional initiatives include awareness campaigns on forest fire prevention and the display of our contact channel on company vehicles operating in the field to receive feedback and complaints specifically related to our fleet operations.

Community relationship building and engagement practices
Committees Community associations are commonplace in the region where we operate in Bahia. Bracell has established committees and other permanent channels to help cultivate good relationships with associations and engage closely with community leaders in each region. We also support public institutions such as the Civil and Military Police, Public Prosecutor’s Office, the Judiciary, and other governmental agencies. For our operations in São Paulo, community engagement takes place through one-on-one conversations with local residents and through meetings with community groups when local leaders are present.
Community surveys We conduct on-site visits to survey the communities neighboring our operations. These surveys identify resident families, community leaders, and the key needs and aspirations of each community. We also assess existing infrastructure, potential impacts from our operations, as well as the presence of traditional communities, indigenous peoples, or Areas of High Social and/or Cultural Heritage Value.
Impact Zoning Map We map our planting, preservation, and enrichment areas to identify Bracell’s activities across the areas where we operate. Communities situated within these zones are categorized according to their level of influence on our operations and projects. We also identify any traditional communities, including quilombola and indigenous settlements. This mapping exercise, conducted by the Planning team, provides a visual overview of the areas covered and the distribution of communities, including quilombola communities in Bahia and indigenous communities in São Paulo.
Stakeholder Mapping and Matrix Community database information is managed through a stakeholder matrix, which collates stakeholder data including host municipality, representative organization, type of institution, contact information, level of influence, stakeholder profile, and key interests. In 2024, Bracell’s stakeholder database in Bahia expanded compared to 2023, reaching a total of 2,010 relevant stakeholders. Of this total, 96% were either favorable (1,004) or neutral (927) regarding our operations.
Community meetings We convene gatherings to keep stakeholders abreast of Bracell’s forestry management operations, including planting, harvesting, haulage, and other operations near communities. During these sessions, we address inquiries, document grievances, and identify communities’ primary needs. We also provide informational materials about the company and available communication channels. These discussions also extend to indigenous communities (learn more under GRI 411-1 Incidents of violations involving rights of indigenous peoples).
Operational Dialogue in São Paulo and Bahia Bracell directly engages with and monitors impacts on neighbors and communities near eucalyptus farms, including indigenous peoples (in São Paulo, learn more in GRI 411-1 Incidents of violations involving rights of indigenous peoples) and quilombola communities (in Bahia, where they are located).

In Bahia, Bracell holds meetings to share information about planting, harvesting, transportation, and other activities. During these meetings, we answer questions, document complaints, identify community needs, and map out areas of concern.

In São Paulo, impact monitoring and risk management is done in three stages: pre-operation, during operation, and post-operation. The focus is on prevention and, when necessary, implementing mitigation measures to minimize impacts.

Production and distribution of informational materials We advertise our “Contact Us” channel in our “operational dialogue” kit, which includes informational brochures about the forestry cycle, videos with information about eucalyptus cultivation, forest fire campaign materials, and copies of the company’s Public Forestry Management Brief.

GRI 413-2 Operations with significant actual and potential negative impacts on local communities

In 2024, we carried out engagement and relationship-building activities with communities in 115 municipalities in the state of São Paulo, 14 in Minas Gerais, 2 in Goiás, and 2 in Paraná. In the Northeast, our initiatives reached 42 municipalities—39 in Bahia and three in Sergipe—including towns such as Acajutiba, Alagoinhas, Camaçari, Feira de Santana, Pojuca, and Rio Real in Bahia, and Cristinápolis, Santa Luzia do Itanhy, and Indiaroba in Sergipe.

In the Midwest, Southeast, and South, operational impacts identified included noise pollution around our industrial sites and, in forestry operations, excessive dust, road damage or blockages, speeding, chemical drift, and property damage—all of which were mitigated. In the Northeast, the main issues involved damage to neighboring properties in areas where we operate in Bahia.

Our preventive efforts helped reduce the number of incidents of operational impacts, which dropped from 71 in 2023 to 60 in 2024.

However, the number of complaints filed in São Paulo increased from 117 in 2023 to 363 in 2024. This increase was due to the expansion of forestry operations, which led to more complaints related to third-party property damage, dust from truck traffic, road maintenance issues, service road damage, and speeding. Complaints related to fence maintenance decreased. The rise in reported cases was also influenced by our efforts to advertise reporting channels and by the stronger relationships we have built with local communities.

Industrial and forestry operations (São Paulo)
Complaints 2022 2023 2024
Damage to third-party property 33 41 88
Airborne dust caused by trucks and machinery 51 37 101
Road maintenance 0 63 113
Road damage 0 0 28
Maintenance of roads, bridges and culverts 36 0 0
Speeding 19 0 26
Fence maintenance 0 27 6
Total 139 168 362
Total mill and forestry 141 171 363

 

Mill and forestry operations (Bahia)
Complaints 2022 2023 2024
Property damage 8 12 14
Roads 8 14 6
Dust (forestry operations only) 12 8 2
Contractors (complaints from contractors directed to their contracting companies) 11 14 18
Dangerous driving 12 11 9
Noise 1 2 0
Other 6 16 11
Total – forestry and mill operations 58 77 60

GRI 414-1 New suppliers that were screened using social criteria

Our approach to procurement and supplier management follows corporate policies and internal procedures within our Integrated Management System, which governs social (occupational health, workplace safety, labor rights, child and adolescent rights, Diversity & Inclusion, human rights, social risks and impacts) matters.

Social criteria are evaluated as part of our approach to managing contractors working directly in our facilities. Through our Contract Management System, we review and monitor contractor documentation demonstrating compliance with legal requirements, including clauses from collective bargaining agreements, mandatory technical and operational training, occupational health criteria, and operating licenses. This applies to all suppliers, including new suppliers.

Processes involved in supplier management:

  • Third-party due diligence: before formal engagement, all suppliers undergo due diligence screening. This process is conducted in accordance with Bracell’s policies on Third-Party Due Diligence, Supplier Qualification and Evaluation, Sustainability, and Human Rights.
  • Environmental compliance validation: as part of the onboarding and screening process, suppliers acknowledge and agree to follow Bracell’s Procurement Code of Ethics. In our operations, suppliers are evaluated regarding their management of environmental risks and impacts.
  • Social compliance validation: social requirements and risks are assessed as part of our approach to managing contractors operating directly at our facilities. The contractor management process includes verifying compliance with labor rights such as compensation, collective bargaining agreements, training, occupational health and safety, among other mandatory requirements for managing social risks. This is done through the Contract Management System, where contractual documents are stored and compliance with legal requirements is verified.
  • Supplier evaluation and qualification: we assess suppliers’ capability to deliver products and services in accordance with legal, certification, and technical standards.
  • Audits: we perform audits on all operations employing contractors.

Since December 2024, we have used the Linkana platform to enhance supplier screening and monitoring on environmental management criteria, impact prevention, and fulfillment of commitments to sustainable practices. These assessments cover compliance with national and international environmental standards, public data from the Federal Revenue Service, clearance certificates, block lists, and sustainability indexes. After data validation, a confidence score informs risk recommendations and directs the process toward automatic or manual approval workflows.

In 2024, no suppliers were identified as responsible or potentially responsible for negative social impacts.

GRI 414-2 Negative social impacts in the supply chain and actions taken

We actively monitor social risks involving contractors working directly in our operations. In 2024, no suppliers were identified as responsible or potentially responsible for negative social impacts.

RR-PP-430a.1 Percentage of wood fiber sourced (1) from third-party certified forestlands and percentage to each standard and (2) meeting other fiber sourcing standards and percentage to each standard

We conduct our forestry operations in compliance with the Forestry Certification Endorsement Program (PEFC) Standards, support environmentally compliant, socially beneficial and economically feasible operations. With the recertification of our plantation areas in 2024, a new five-year cycle begins, during which we commit to following certification standard requirements and commissioning annual third-party audits of our operations.

All pulpwood resource is verified against certification standards. In São Paulo, 70% comes from certified Bracell-managed plantations, and 30% from controlled sources. In Bahia, 90% of pulpwood is certified, while 10% comes from controlled sources.

We monitor 100% of the pulpwood resource. All shipments undergo due diligence to identify environmental and social risks and prevent the use of pulpwood from controversial sources, in line with Bracell’s commitment to not sourcing pulpwood of questionable origin.

In 2023, our São Paulo and Bahia mills sourced pulpwood from 73 suppliers. Document and field inspections are conducted to verify sustainable practices such as oil spill containment, proper waste disposal, non-use of burning for clearing, and compliance with protected area and legal reserve requirements. Additionally, our Bahia operation is certified to ISO 14001 – Environmental Management Systems.