GRI GRI 404 - Training and Education

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GRI 404-1 Average hours of training per year per employee

The averages include all employees who received training, including those who were terminated during 2024.

Average hours of training for employees during the period covered by this report, by gender

Bahia
Gender Total number of employees Hours of training Average hours of training
2022 2023 2024 2022 2023 2024 2022 2023 2024
Men 1,343 1,434 1,479 85,221.18 62,016.72 47,988.43 63.46 43.25 32.45
Women 436 470 490 10,538.12 10,618.32 12,222.28 24.17 22.59 24.94
Total 1,779 1,904 1,969 95,759.30 72,635.04 60,210.71 53.83 38.15 30.58

Note: training data includes all employees who attended training and development activities during the year. The GRI 2-7 figure refers to the total number of direct employees as of December 31, 2024.

 

São Paulo
Gender Total number of employees Hours of training Average hours of training
2022 2023 2024 2022 2023 2024 2022 2023 2024
Men 3,617 4,718 5,265 119,051.00 314,123.00 246,771.00 32.91 66.60 46.87
Women 818 1,064 1,313 13,040.00 50,479.00 45,036.00 15.94 47.40 34.30
Total 4,435 5,782 6,578 132,092.00 364,603.00 291,807.00 29.78 63.10 44.36

Note: training data includes all employees who attended training and development activities during the year. The GRI 2-7 figure refers to the total number of direct employees as of December 31, 2024.

 

Southeast Paper Operations
Gender Total number of employees Hours of training Average hours of training
Men 476 54,789.00 115.10
Women 143 9,541.00 66.72
Total 619 64,330.00 103.93
Note: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.

Training data includes all employees who attended training and development activities during the year. The GRI 2-7 figure refers to the total number of direct employees as of December 31, 2024.

 

Northeast Paper Operations
Gender Total number of employees Hours of training Average hours of training
Men 834 6,418.00 7.70
Women 235 1,206.83 5.14
Total 1,069 7,624.83 7.13
Note: Bracell Papéis, our paper business, started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.

Training data includes all employees who attended training and development activities during the year. The GRI 2-7 figure refers to the total number of direct employees as of December 31, 2024.

Average number of training hours completed by the organization’s employees during the reporting period, by job category

Bahia
Employee category Total number of employees Hours of training Average hours of training
Executive Board 2 23.5 11.75
Senior Management 14 395.25 28.23
Middle Management 40 1,163 29.07
Coordinator 76 3,230 42.5
Specialist 64 2,385.55 37.27
Technical/Supervisor 152 5,960.93 39.22
Administrative 365 10,038.85 27.5
Operational 1,253 36,587.63 29.2
Trainee 3 426 142
Total 1,969 60,210.71 30.58

Note: training data includes all employees who attended training and development activities during the year. The GRI 2-7 figure refers to the total number of direct employees as of December 31, 2024.

 

São Paulo
Employee category Total number of employees Hours of training Average hours of training
Executive Board 12 609 50.75
Senior Management 25 1,752 70.08
Middle Management 86 9,234 107.37
Coordinator 153 23,543 153.88
Specialist 134 5,304 39.58
Technical/Supervisor 820 45,045 54.93
Administrative 882 31,355 35.55
Operational 4,446 172,821 38.87
Trainee 20 2,144 107.2
Total 6,578 291,807 44.36

Note: training data includes all employees who attended training and development activities during the year. The GRI 2-7 figure refers to the total number of direct employees as of December 31, 2024.

 

Southeast Paper Operations
Employee category Total workforce Hours of training Average hours of training
Executive Board 2 67 33.5
Senior Management 4 83 20.75
Middle Management 18 539 29.94
Coordinator 6 219 36.50
Specialist 12 624 52.00
Technical/Supervisor 128 12,096 94.50
Administrative 104 3,572 34.35
Operational 345 47,130 136.61
Trainee 0 0 0
Total 619 64,330 103.93

Note: training data includes all employees who attended training and development activities during the year. The GRI 2-7 figure refers to the total number of direct employees as of December 31, 2024.

 

Northeast Paper Operations
Employee category Total workforce Hours of training Average hours of training
Executive Board 0 0 0
Senior Management 4 0 0
Middle Management 20 143.5 7.18
Coordinator 26 262.33 10.09
Specialist 3 6 2
Technical/Supervisor 51 581 11.39
Administrative 193 975.67 5.06
Operational 772 5,656.33 7.33
Trainee 0 0 0
Total 1,069 7,624.83 7.13

Note: training data includes all employees who attended training and development activities during the year. The GRI 2-7 figure refers to the total number of direct employees as of December 31, 2024.

GRI 404-2 Programs for upgrading employee skills and transition assistance programs

Bracell offers employees a corporate learning program with a structured training matrix that builds both soft and hard skills. Through our knowledge hub—the Bracell Learning Institute—we offer development tracks tailored to our forestry, mill, logistics, and supporting operations. Training is delivered in both in-person and virtual formats, covering:

  1. Leadership Development:
  1. Lidera and Líderes em Ação: our Lidera program is designed for coordinators, while Líderes em Ação is geared to supervisors—with both aimed at building leadership capabilities.
  2. Manager Training Program (MTP): delivered across all RGE Group companies, this program provides a learning track covering strategic topics such as Finance, Supply Chain, and Human Resources, with sessions led by company executives.
  3. Plant Lead Development: a targeted program that prepares high-performing operators to move into leadership positions.
  1. Managerial skills & soft skills:
    training to build interpersonal, emotional, and behavioral competencies, helping create a more collaborative and efficient workplace.
  2. Gateway Program:
    tailored development tracks for young apprentices, interns, and trainees to support onboarding, cultural integration, and long-term professional growth. Bracell offers Apprentice, Technical Internship, University Internship, and Trainee programs to support early career development, and maintains a talent pool focused on business and operational roles.
  3. Technical and Role-Specific Training:
    Programs designed to ensure compliance with regulations, internal policies, and legal requirements, while fostering employee safety and well-being.
  4. Passport Program:
    A learning track for employees in mill, forestry, and logistics operations, focused on boosting productivity and enhancing performance.

Adding to these programs are the following initiatives:

  • Academic partnerships: scholarships for graduate courses in Pulp and Paper Technology (offered by the Brazilian Pulp and Paper Technical Association) and for an MBA in Forest Management (offered by the Federal University of Paraná).
  • Financial Support for External Training, including grants for a range of educational opportunities, such as:
    • English
    • Trade programs
    • Undergraduate programs
    • Graduate and MBA programs
    • Master’s degrees
  • Induction events: Floresta em Foco and Indústria em Foco highlight key aspects of Bracell’s forestry and mill operations, supporting technical and strategic learning.
  • MULTI Assessment Center: this tool evaluates employees’ behavioral skills for leadership positions, supporting strategic decision-making and professional development.
  • Organizational culture initiatives: these include podcasts featuring company leaders, quizzes, lectures, and the T.O.P.I.C.C. Award, which honors employees who embody the company’s values.

Bracell also provides training focused on gender equity, inclusion of people with disabilities, and inclusive leadership, reinforcing our commitment to a fairer and more respectful workplace.

In 2024, we carried out extensive Inclusive Leadership training for all managers, supported by an external consulting firm. The goal was to raise awareness of how diverse environments tend to be more inclusive, innovative, and productive, as they value different perspectives, foster creativity, and contribute to better organizational outcomes.

Additionally, affirmative-action initiatives at our Bahia operations, such as the English for Women program—designed to accelerate women’s careers—led to a year-over-year increase in training hours for female employees.

During the year, trainees logged the highest average number of training hours, driven by a comprehensive onboarding and development process throughout the 18-month trainee program. Coordinators and Specialists also actively participated in initiatives like the Lidera Program and in-company English classes. Technicians and Supervisors benefited from the Líderes em Ação program, while administrative employees had full access to a Soft Skills Learning Track. In addition to mandatory and compliance-related training, operational employees also took this learning track, supporting their continued development.

For employees nearing the end of their careers, we run a Retirement Preparation Program (learn more under GRI 201-3 Defined benefit plan obligations and other retirement plans).

Bracell Learning Institute

Bracell operates a dedicated knowledge and training hub called the Bracell Learning Institute (BLI). BLI embodies our commitment to employee development and to fostering a culture of continuous learning. Through the institute, we create opportunities to share knowledge via formal training and development activities—both in person and online— as well as hands-on field training.

The BLI delivers learning programs aligned with the needs of our business and operations. These cover regulatory standards, technical and operational topics such as workplace safety, corporate values, company policies and guidelines, leadership development, as well as community training initiatives for prospective operations employees.

GRI 404-3 Percentage of employees receiving regular performance and career development reviews

Percentage of employees receiving performance reviews by region (%)
Region 2022 2023 2024
Men Women Men Women Men Women
Bahia 77 23 76 24 92 90
São Paulo 82 18 81 19 89 84
Southeast Paper Operations 92 85
Northeast Paper Operations 4 4
Total by gender 81 20 80 20 81 77
Note: Bracell Papéis started operations in 2023 and is reporting its sustainability performance indicators for the first time, for year 2024.

 

Percentage of employees receiving regular performance and career development reviews (%)
  Bahia São Paulo Southeast Paper Operations Northeast Paper Operations
Men Women Men Women Men Women Men Women
Executive Board 50 100 100
Senior Management 55 75 95 100 100 100
Middle Management 90 92 97 96 100 83 100 100
Coordinator 100 100 96 93 100 100 100 100
Specialist 87 71 97 95 91 100 0 0
Technical/Supervisor 89 97 95 92 94 85 0 0
Administrative 82 82 94 97 97 92 0 0
Operational 89 94 87 73 89 81 0 0
Trainee 0 0 100 100 0 0 0 0
Total 96 91 89 84 92 85 4 4